May
15
Final Exams: The Rites and Wrongs of Spring
May 15, 2012 | opinion | Leave a Comment
Ah the rites of spring. No, I’m not referring to the 80′s band nor to the Stravinsky ballet, but something more fundamental, more far-reaching, more mysterious, and in the scheme of life far more insignificant: final exams.
Each spring in schools across America, desks are re-arranged into ranks designed to maximize space between them, copy machines are pressed into overtime service, faculty and staff are assigned duties as quasi-security officers, sales of #2 pencils go through the roof, blue books disappear from the supply room, students, bleary-eyed from late-night cramming stumble into school rooms, and face-down exams are flipped over in unison after the proctor announces “Begin!”
Makes my knees go weak just remembering it all.
How is it that final exams have become so ingrained in American education? What educational purposes do they serve? How do students benefit from them?
Final exams are an artifice left over from an industrial model of education in which students represented a product on an assembly line measured not by linear length but by time. Like a normal birth term, every none months students are forced from comfort into a new world, the world of the exam, which bears little resemblance to the work of the mind and heart that they occupy (or should occupy) the rest of the year. Final exams are designed for the convenience of teachers, not the education of students. They are meant to sort, rank, and label students as if they were commodities like fruit or slabs of meat.
Why do schools that otherwise purport to embrace 21st century learning and teaching cling to a practice with so little relevance to the world of work, leisure, mindfulness, compassion, intellectual pursuit, and higher education that they claim to be preparing students to enter?
I have written before as proponent of open testing, but I realize that this does not go far enough. Yes, students should have ubiquitous access to the tools of the mind and creativity they have in their everyday lives, but the whole means of assessment known as “final exams” needs to be dismantled. This is no way to provide meaningful assessment of students, and we should end these rites of springs that are so wrong.
May
14
Fit
May 14, 2012 | leadership, opinion | Leave a Comment
“It wasn’t a good fit for me.” “We just didn’t think she’d be a good fit for us.” “After six months, it became clear that we weren’t a good fit for each other.”
All of us have heard, and likely uttered something like the above. Short phrases which say so much, and yet convey so little. What is meant by “fit,” how is it used, and is its use code for other issues?
The area of “job fit” is significant enough to have its very own – albeit short – entry in Wikipedia. Called by various names, including Person-Environment Fit and Person-Organization Fit, job fit is an important hiring criterion in many HR departments. I personally think that the most important job of school administrators is finding, hiring, and retaining the best people. Hiring represents a huge investment of time, talent, and treasure, not to mention that which is subsequently invested in professional development of new employees.
At the other end of the spectrum, firing is likewise an expensive proposition, and it can have the further effect emotionally taxing faculty and staff, people who in many schools are generally non-confrontational and emotionally sensitive. The person who is deemed “unfit” or who decides that organization is not the right place for them, also pays an emotional and economic toll.
“Fit” is a word with multiple and nuanced meanings, such as these plucked from the New Oxford American Dictionary:
- of a suitable quality, standard, or type to meet the required purpose
- (of a person) having the requisite qualities or skills to undertake something competently
- possessing or conferring the ability to survive and reproduce in a particular environment: survival of the fittest
- suitable and correct according to accepted social standards: a fit subject on which to correspond
- having reached such an extreme condition as to be on the point of doing the thing specified
- in good health, esp. because of regular physical exercise: I swim regularly to keep fit
- figurative the measures would ensure a leaner, fitter company
- Brit., informal sexually attractive; good-looking
- to be of the right shape and size for: the shoes fit better after being stretched
- be of the right size, shape, or number to occupy a particular position or place: Angela says we can all fit in her car
- to fix or put (something) into place: they fitted smoke alarms to their home
- to be in agreement or harmony with; match
- the particular way in which something, esp. a garment or component, fits around or into something
- the particular way in which a thing matches something else
- the correspondence between observed data and the values expected by theory
and includes such phrases as:
- fit as a fiddle
- fit the bill
- fit like a glove see glove (anyone remember “if the glove don’t fit, you must acquit?”)
- fit to be tied
- fit to bust informal with great energy
- fit in
- to have (or throw) a fit
- in fits ( of laughter)
- in (or by) fits and starts
Which of these definitions in play when the subject is organizational fit? I posit that the closest definition at play in schools is “suitable and correct according to accepted social standards.”
When someone in a school is fired, human resources documents may list reasons such as poor communication, insufficient job skills, lack of teamwork, attitude problems, and so on. And indeed these causes may even be true and constitute just cause for dismissal. But there may be times when these are after-the-fact justifications for a judgment of “poor fit.” When someone is judged to be “fit” for a particular jog, there’s more unsaid than said, and it is what is unsaid that is ripe for exploration.
Digging into “fit”
“Fit” is one of those words that has so many meanings and nuances that in and of itself it is meaningless. It can be used as a way to curtail further conversation about the dismissal of an employee and indeed I have even used it myself in such a way. Granted, discussion about personnel matters is a private matter, yet even when discussing shortcomings with the employee being dismissed too many of us may fall back on the the word “fit” as if that single, meaningless word constitutes an adequate explanation of their shortcomings.
It’s only when we begin to peel back the layers of what we mean that we may begin the real work of discovering our meaning of “fit” and how it applies to the particular employee in question. Such introspection may sometimes lead to uncomfortable areas in our own lives as we try to understand just what is it about this person we don’t like? What buttons do they push in us? Do they represent (as Jung suggests) our shadow-selves? Do we feel threatened in some way? Angry? Humiliated?
I don’t want to get overly analytical. My point is just that when we sense an employee is a bad (or even good) fit, that this represents an opportunity for managers to reflect on how and why they are passing that value judgment. Ultimately, if you surround yourself with employees who represent only your own belief-system within your own comfort zone, your organization will stagnate and fail. Too much “fit” may not always be a good thing. We need the right mix of friction and fit in order to keep the gears of our schools moving smoothly.
People who “fit” your organization probably don’t make waves, don’t challenge you. People who “fit” are incrementalists, not revolutionaries. Perhaps this is what you want, but maybe it’s not what you need.
May
3
Come On Seniors, Take the Pledge…
May 3, 2012 | leadership, opinion, sustainability | Leave a Comment
Since 1987, over 200,000 college students have signed the Graduation Pledge, which states:
I pledge to explore and take into account the social and environmental consequences of any job I consider and will try to improve these aspects of any organizations for which I work.
Simple. Unambiguous. Daring.
Over 100 colleges and universities have chapters of the Graduation Pledge Alliance (or GPA, a fortuitous acronym for students) in the U.S. and abroad. Students who sign the pledge wear green ribbons on their graduation gowns as a visual means of marking their commitment.
It’s time for a high school equivalent. Since high school seniors are contemplating college rather than a job, I suggest a slight re-wording of the college pledge to fit these circumstances.
I pledge to explore and take into account the social and environmental consequences of any college, university, or employer I consider and will try to improve these aspects of any institution which I attend or for which I work.
High school students spend an inordinate amount of time fussing over college essays, talking with parents, family, friends, and counselors about prospective institutions, visiting campuses, and quizzing college alumni. But I wonder how many of them consider the environmental practices of a place they where they may plop down as much as a quarter of a million dollars over the next four years?
To their credit, many institutions of higher education engage in a number of green practices. Student and employee campus activists often lead the charge in changing a school’s environmental practices. Yet some places do it better than others, and why should this not be a consideration for the environmentally aware?
Peruse any school’s web site and you are likely to find a section on sustainability or “green practices.” Not finding one should set off alarm bells. The Princeton Review offers a list of what it considers to be the greenest schools. Likewise, the Sierra Club Magazine offers an annual list of best green colleges. But rather than rely on such rankings, the college-bound should simply be mindful when they speak with college representatives and visit campuses to ask about and observe what is going on.
How about it high schoolers? Want to start a national movement?
Apr
30
Emergency Planning, International Travel & High School Students
April 30, 2012 | school operations, travel | Leave a Comment
Hereafter from Aloha! on Vimeo.
As schools emphasize global education, more students and faculty are traveling abroad. And while schools tend to plan such trips with great care and choose “safe” destinations, there’s always a chance that something could go terribly wrong. Most schools have emergency operations plans for domestic disasters or security incidents. What follows are suggestions for how you can extend that same care and planning to problems that could arise while traveling with students.
Suggested International Travel Emergency Operations Plan1
Introduction:
The School is committed to the safety and wellness of its students and employees both on-campus and off-campus. As our school becomes more and more involved with global issues, we will find more and more members of the community traveling both domestically and internationally. Travel invariably means that the school loses control of some of the safety and emergency response factors we take for granted while on campus. Nevertheless, with proper planning and training, we can be prepared no matter where our programs take us.
An emergency may involve a single program participant, multiple program participants, or all program participants. An emergency may include illness or harm, a traumatic incident involving violence, a student who is missing, civil unrest, or a natural disaster in the host country. An emergency may be real or perceived.
The U.S. State Department is prepared to assist international travelers in times of emergency, but caution that they are limited in what they may be able to do. Travelers are encouraged to read the document, What the Department of State Can and Can’t Do in a Crisis. It is incumbent upon the adult leaders of student groups traveling abroad to be prepared to respond to a range of emergency situations that may present themselves. While the chances of any one of these occurring during a trip may be remote, it is better to be prepared. This document is designed to help you consider what steps to take should an incident take place.
While abroad, the faculty leader of the student group acts as the In-Country Incident Commander [note: you may wish to use a different term if your on-campus Emergency Plan does not reference the Incident Command System]. It is important that ONE person be assuming this important leadership role. The In-Country Incident Commander will be in a much better position to assess the situation than anyone at the School. Depending upon the level of emergency and the number of travelers affected, the school may initiate its own Incident Command System at the School.
Levels of Emergencies
Level 1 / Mildly Serious
- Lost documents
- Violation of Code of Conduct / Disciplinary issues
- Minor injury or illness (a minor injury or illness is not life threatening)
Level 2 / Serious / limited to a single person
- Missing person
- Major injury or illness (potentially life threatening)
- Arrest
- Hostage situation
- Heightened security alert in target or home country
- Vehicle accident (with or without injury)
- Physical assault, sexual assault or rape
Level 3 / Severe / involves or threatens two or more in the group / evacuation likely
- Bomb threat, explosion, or act of war
- Disease outbreak
- Natural disaster
- Death of participant or faculty program leader
School Incident Command System
Our School uses an Incident Command structure to deal with all emergencies. The Incident Command System is detailed in the school’s Emergency Operations Plan. The basic structure of our Incident Command structure is detailed below:
[INSERT DIAGRAM OF INCIDENT COMMAND STRUCTURE, WITH NAMES, HERE AND/OR FILL IN THIS TABLE]
| Name | Role | Mobile Phone & SMS |
Office Phone | Home Phone | Skype ID |
| Incident Commander | |||||
| Alternate Incident Commander |
|||||
| Public Information Officer (PIO) |
|||||
| Safety Officer | |||||
| Liaison Officer | |||||
| Section Chief, Operations |
|||||
| Section Chief Logistics |
Preparation for Travel
Emergency Numbers
Know the emergency services number(s) for the country you are visiting. http://studentsabroad.state.gov/content/pdfs/911_ABROAD.pdf
Overseas Citizen Services
Overseas Citizen Services (OCS) in the State Department’s Bureau of Consular Affairs is responsible for the welfare and whereabouts of U.S. citizens and non-citizen nationals traveling and residing abroad, including: death, arrest/detention, robbery, citizens missing abroad, and crises abroad.
To reach OCS call 317-472-2328 (8AM to 5PM U.S. Eastern Time). After office hours, call (202) 647-4000 and request the OCS duty officer. http://www.travel.state.gov/about/info/info_308.html
Upon Arrival in Country
Ask your hosts to point out the nearest emergency services including:
- the nearest pharmacy
- the nearest emergency hospital
- the nearest Internet café
You may also wish to:
- distribute local language emergency phrase cards to students
- remind students of any local health issues and review precautions
Physical Injury or Illness (car accident, other serious injury, serious physical illness, drug overdose, etc.)
- Respond expeditiously. Assist student in locating medical care.
- Contact The School Incident Commander as soon as feasible to report; assess the situation, discuss next steps, and determine who will notify family.
- Determine the extent of accident/illness through consultation with treating doctor.
- Begin a written log; keep basic notes regarding circumstances, outcome of any discussions with physicians, conversations with, family, etc. Update as crisis progresses. It is important to handle and report these cases sensitively and with discretion.
- If medical evacuation is necessary, The School’s Incident Commander will contact our Insurance company immediately to start a case file. The insurance company will coordinate arrangements if a medical evacuation is necessary, and follow up communication with family, embassy or consulate, local authorities, and others as needed and instructed. Airlines and air ambulance services usually will not transport a patient if the attending physician concludes the patient’s condition would be further harmed by the flight.
- Monitor the student’s treatment, in consultation with the treating physician, and update relevant parties as needed.
- Brief other students in the program as appropriate, bearing confidentiality restrictions in mind. Arrange for access to counseling services if needed for other students (especially in cases where other students may have been involved but not injured)
- If student will be medically evacuated, arrange for safely securing, packing, and shipping the student’s belongings to the home address in consultation with the family and/or student.
Missing Student
- Try to obtain additional information to try to make sure that this incident is accurate.
- Try to determine when the student was last seen. Also, ask to be contacted immediately if the student returns.
- Begin keeping a written log; keep basic notes regarding circumstances, actions, etc. Update the written log as the crisis progresses.
- Contact The School Incident Commander as soon as feasible to report; assess the situation, discuss next steps, and determine who will notify family.
- Notify local police and file a missing person’s report. Ask them to check clinic and hospital admissions and coroner’s records for unidentified bodies.
- Notify the nearest U.S. Embassy or consulate (if the student is not a U.S. citizen or permanent resident, notify embassy or consulate of citizenship)
- Provide information and reassurance to other program participants as appropriate.
- When the student is located, personally interview the student, notify all involved on-site as well as The School Incident Command.
Sexual Assault
- Even if there are no obvious physical injuries, make sure that the student receives medical and psychological assessment/attention. Work with local service providers to identify and address the medical needs of the student. To be most effective these examinations should be done within 72 hours.
- Gather information about the procedures used in such cases by law enforcement and prosecutors in investigating and prosecuting sexual assaults. Also determine whether forensic examinations are routinely done and by whom. If acceptable to the student and her parents, assist her in making a police report and having a forensic examination as soon as possible.
- Develop a list of local resources, including medical facilities, and medical care and mental health providers such as doctors, nurse examiners and counselors, who have training in examining and treating rape or sexual assault victims.
- Be sensitive to the emotional needs and feelings of the student.
- Talk to the student about what happened and her reactions; observe the student’s behavior, words and demeanor. Be aware that her traditional ways of coping may be ineffective in dealing with the crisis.
- Listen with empathy and care. The student may need to tell her story over and over again. Acknowledge her traumatic reactions and provide emotional support.
- Begin a written log; keep basic notes regarding circumstances, outcome of any discussions with law enforcement officials, conversations with Incident Command, family, etc. It is important to handle and report these cases sensitively and with discretion. Report enough detail to convey the gravity of the incident, without including sensational or graphic details that would be particularly painful or personal for the victim. Until it has been determined by local authorities that a crime has occurred, it is an alleged crime. Do not include conjecture or speculation. While you must take reports of sexual assault very seriously, do not state that a sexual assault has occurred or a crime has been committed in the absence of a finding by a competent authority.
- Contact The School Incident Commander as soon as feasible to report; assess the situation, discuss next steps, and determine who will notify family.
Arrest of a Student
- Begin obtaining as much detail as possible. If you have valid reason to believe that a student has been arrested or charged unjustly, for political, monetary or other reasons, you should let the U.S. Consular officer know.
- Begin keeping a written log; keep basic notes regarding circumstances, conversations with Incident Command, family, etc. Update as crisis progresses.
- Contact The School Incident Commander as soon as feasible to report; assess the situation, discuss next steps, and determine who will notify family.
- Contact the U.S. Embassy Consular Officer. Request names of local lawyers who can assist the student, if necessary. If the student is not a U.S. citizen or permanent resident, contact the embassy of citizenship regarding legal assistance options. Neither arrest nor conviction deprives a U.S. citizen of the right to the consular officer’s best efforts in protecting the citizen’s legal and human rights.
- Visit the student as soon as possible, provide him or her with legal contacts, and explain any legal procedures, especially those that may be different from those in the United States.
- Remain in contact with the U.S. Embassy Officer assigned to the student, and monitor the situation.
Bomb Threat
- Any person who receives a telephone bomb threat of any nature should carefully record the circumstances and notify their immediate supervisor, the local police, and the U.S. Embassy.
- In the event of an explosion in the building, remain in your area. Under no circumstances should anyone look out your window or proceed to the site of the explosion. Wait for further instructions from local police/Explosives Team.
Large-Scale Crisis—Catastrophic Incident
- Be aware that when a large-scale crisis occurs there is a considerable demand for information at The School. Designate two people, on rotating schedules, to be the reporters so you have 24/7 coverage.
- Using all available information sources (host institution resources, local media, disaster relief, U.S. Embassy), determine initial safety plan for students — should they stay where they are, assemble in a central location, move to Embassy, etc.
- Begin keeping a written log; keep basic notes regarding circumstances, conversations with Incident Command, local authorities, etc. Update as crisis progresses.
- Contact The School’s Incident Commander as soon as it is feasible to report; assessment of situation, discussion of next steps, recommendations regarding program suspension and/or evacuation of students to another location. If communication with the Incident Commander is impossible and students are in immediate danger of physical harm, take any steps needed to maximize student safety, in consultation with local authorities and the U.S. Embassy/Consulate.
Group Evacuation. If the In-Country Incident Commander determines that group evacuation is warranted:
- Seek guidance/advice from the nearest U.S. Embassy/Consulate regarding evacuation plans.
- If the U.S. Department of State is organizing group evacuation, coordinate transport of students and belongings; communicate any space limitations to students in advance.
- Arrange temporary housing at arrival destination if evacuating to another location abroad. For example, flights to the U.S. may be booked but flights to a safer destination, such as Mexico or Australia may be available.
- Portions of this plan are adapted from UC Davis Education Abroad Center, http://eac.ucdavis.edu/healthsafety.cfm ↩
Apr
23
A Model School Travel Policy
April 23, 2012 | school operations | Leave a Comment
My previous post was about the benefits that may accrue form using an online service to manage the travel arrangements for your school employees and visitors. This follow-up post contains language that could be used should you wish to create or update a school travel policy.
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[insert name here] (School) recognizes the importance of travel to its global education, professional development, recruiting, and other programs. However, travel related activity is a significant consumer of resources including time and money and can materially contribute to our school’s carbon footprint.
This policy applies to employees and non-employees traveling on authorized School business, and to all travel expenses reimbursed by the School or paid for on the School’s Travel Card, regardless of the source of funds.
The School’s policy is to pay for necessary and reasonable travel expenses incurred for authorized School business by employees and approved non-employees. The intent of this policy is that such payments be fair and equitable to both the traveler and the School and consistent with federal regulations. Individuals traveling on business are responsible for complying with School travel policy, and should exercise the same care in incurring expenses as they would in personal travel. Expenses should be submitted in a timely manner. Absent exceptional circumstances, expenses submitted more than 60 days after completion of travel will be reported as additional income to the individual, in accordance with Internal Revenue Service guidance.
Authority and responsibility for approving travel by employees and guests of the School rests with the person responsible for the account to which the expense will be charged. Travel expenses are payable only when all required approvals are obtained before incurring the expense. Expenses incurred during sabbatical leave are payable when the expenses are incurred for reasonable and necessary School business and have the advance written approval of [insert approving authorities here].
Employees may not authorize travel or approve expense payments for themselves, or for a person to whom they report directly or indirectly.
Economical Transportation Required
To be fully paid by the School, the traveler must use the most economical mode of transportation available, consistent with the authorized purpose of the trip. More expensive transportation may be used if the traveler pays the incremental cost.
Automobile transportation is generally most appropriate for round trips up to 200 miles. Commercial air travel is generally the most economical and practical for longer trips. For ground transportation, rental or privately-owned vehicles and taxis should be used only if other means of transportation are unavailable, more costly, impractical, or if the time saved is advantageous to the conduct of the School’s business.
Limitation on Group Travel
Travel by a group of employees in the same aircraft, automobile or other means of transportation is discouraged when an accident could seriously affect the functioning of a School activity.
Travel Agency and Online Booking Tool
The School has a “preferred” travel agency [INSERT HERE] and has negotiated contracts to provide services for School employees and their families as well guests of the School. The School will pay travelers for the service fee charged by its travel agency for the School’s business travel. The School will not pay travel costs that exceed the cost of substantially similar travel available through its agency.
Commercial Air Travel
Lowest Available Airfare
All School staff, faculty members, students and School visitors traveling on business are expected to travel at the lowest available airfare and to take advantage of fares that are available through the School’s travel agency.
Criteria used to determine the lowest available airfare are:
- Leaves or arrives within a 1-hour window on each side of the traveler’s desired departure or arrival time
- Allows the traveler to choose airports
- A nonstop flight if requested by the traveler
- Does not require staying over Saturday night unless requested by the traveler
- Does not include circuitous routing when a stopover is required
- The class is reasonably adequate for the medical needs of the traveler
School Reimbursement
The School reimburses fares up to:
- Coach class for domestic flights and international flights of less than eight hours total.
- [insert appropriate approval authority here] may approve business class for international flights of eight hours or more total. This includes connecting domestic legs, provided there are no layovers.
Overnight Delays
Should an airline mechanical delay necessitate an overnight stay, the airline is responsible for overnight lodging if there are no flights to the traveler’s destination. In the event the airline is uncooperative, the traveler should use reasonable judgment in finding economical lodgings include the cost on their Expense Report.
Denied Boarding Compensation
Airlines occasionally offer free tickets or cash allowances to compensate travelers for delays and inconveniences due to overbooking, flight cancellations, changes of equipment, etc. Travelers may volunteer to give up their seats and receive compensation in this situation only if:
- The delay will not affect the functioning of a School activity
- The School will not incur any additional cost
Charges in Excess of Authorized Airfare
When a traveler prefers a higher class than that authorized, the traveler must pay the incremental difference.
Change Penalties
If a ticket has to be changed and a penalty is incurred, the traveler may claim payment from the School for the penalty. When trips must be cancelled, travelers are encouraged to rebook tickets for travel at a later date whenever possible.
Unused Airline Tickets
Travelers are encouraged to rebook unused tickets whenever possible. If it is not possible to use the ticket through rebooking, then it may be payable with proper documentation.
Meals and Lodging
Lodging Choice
School business travelers are expected to use lodging accommodations that are necessary and reasonable. The lowest standard room rates are generally available through our travel agency corporate rates.
Reimbursement Options for Lodging and Meals
Options — The traveler may use one of two methods for expenses
1. Actual Expenses
The traveler may be paid for the actual costs of reasonable and necessary meals, lodging, and gratuities.
- Tips for meals must not exceed [insert percentage here] of the cost of meals.
- When there is no overnight travel, meals will only be paid when the meal has a defined School business purpose.
2. Per Diem for Lodging and Meals
The traveler may be paid for lodging, meals and incidental expenses on the basis of per diem for both lodging and meals. The School follows U.S. Government General Services Administration travel rates when estimating per diems.
- When two or more employees dine together the tab may be picked up by one employee and reimbursed on one expense report
- When a meal has been paid for as part of a registration fee or included in the hotel rate, a deduction must be made from the applicable per diem rate.
- Travelers who participate in hotel frequent guest programs may accept room upgrades to suites or executive floor rooms if the upgrade is at no additional cost to the School.
Local Travel
Local travel is defined as less than 50 miles one way from the School or the traveler’s residence, whichever is greater. Barring exceptional business reasons, local travel does not qualify for an overnight stay or payment of personal meals. If a trip exceeds the local travel limit, but the traveler chooses not to stay overnight, personal meals will be eligible for payment. A bona fide business meal is generally eligible for payment.
Trips Over 30 Days
When estimated travel is for more than 30 consecutive days in one location, or when the circumstances of the travel are such that the traveler can reasonably be expected to incur expenses comparable to those arising from the use of establishments catering to the long-term visitor or from the use of noncommercial facilities (e.g., house-trailers or camping equipment), the traveler may choose to be paid either for the actual and reasonable cost of lodging and meals or a basic per diem allowance of 55% of the standard rate for the appropriate geographic area. The rate begins with the first day of travel.
Foreign Travel
Foreign travel expenses are payable by the same methods as domestic travel.
Sabbatical Lodging
Sabbatical lodging expenses are paid only if the faculty member incurs two sets of living expenses simultaneously and there is a stated School business purpose for the expenses incurred during the sabbatical. If the primary home is rented out, the faculty member may not be paid for lodging expenses at a location away from the School.
Private Automobiles
Expenses Allowed — The School will pay a standard rate per mile for official travel by private automobile based on the actual driving distance by the most direct route (not more than 105% of the mileage listed on the Google Maps page at: http://maps.google.com/
- Standard Mileage Allowance — The standard mileage allowance is in lieu of all actual automobile expenses such as fuel and lubrication, towing charges, physical damage to the vehicle, repairs, replacements, tires, depreciation, insurance, etc.
- Mileage may be computed from the traveler’s home when travel occurs during weekends, holidays, or outside normal business hours (usually 8 a.m. to 5 p.m.). Mileage must be computed from home whenever the trip does not involve a business stop at the School and the distance from home is less than the distance from the School.
- Automobile-related Expenses — In addition to the standard mileage allowance, necessary and reasonable charges for the following automobile-related expenses are allowed: tolls, ferries, parking, bridges, tunnels, and liability and physical damage insurance coverage for driving in foreign countries or Hawaii.
- Traffic ticket and parking ticket expenses must be paid personally, not by the School.
Auto in Lieu of Airport Shuttle — Travelers should use the most economical means for travel to the airport, including parking costs. Shuttle services usually provide the most economical means.
Automobile in Lieu of Commercial Air — When an automobile is used in travel for which air is generally most appropriate, payment may not exceed actual miles the automobile is driven at the standard rate per mile, and may not exceed the allowable cost that would have been incurred had travel been by air.
Trips of More Than One Day — The School will pay the mileage allowance, meals, lodging, and automobile-related expenses if travel by automobile is the most economical mode of transportation available. Otherwise the School will pay the cost of the least expensive alternate method of travel. The School will calculate an en-route per diem based on an average driving distance of 400 miles a day by the most direct route, or actual number of days taken, whichever is less.
Two or More People Traveling Together — Because payment for private automobile is to reimburse the owner for use of the car, mileage and related expenses are payable only to one of the two or more persons traveling together in the same vehicle.
Rental Cars
- Economical Alternatives — The School will pay the traveler for the cost of renting a compact or standard size car and for the automobile-related expenses, if use of the rental vehicle is the most economical mode of transportation. Hybrid, electric, or high MPG automobiles are preferred where available and when the cost does not exceed that of a compact or standard size car by more than [insert percentage here]%. Before renting a car, the traveler should consider shuttle services and taxis, particularly for transportation between airport and lodging.
- School Name on Rental Agreement — Car rental agreements for both employees and non-employees renting for School business should, for insurance reasons, whenever possible include [insert name of school] with the name of an individual.
- Driver and Location Limitations — For the traveler to be covered by the rental agency’s basic insurance, the rental vehicle may not be driven by persons other than the renter, or leave the state in which it is rented, without the agency’s permission.
- When returning a rental car, do the following whenever possible:
- Return the car to the original rental location to avoid additional charges.
- Refuel the car prior to return to avoid fuel surcharges.
- Accident Notification — If a rented vehicle is involved in an accident, [insert title of administrator] should be notified immediately.
- Additional Insurance Needed?
- Within the continental United States: NO — Since the School’s insurance policy provides coverage in excess of the rental agencies’ within the United States, travelers should not buy and will not be reimbursed for extra insurance from a car rental agency. Visitors to the School should be advised that additional insurance is unnecessary.
- Within Hawaii: YES — A traveler planning to drive a rental vehicle in Hawaii must purchase the rental agency’s insurance. The School will pay the cost of such insurance.
- Outside United States: YES — A traveler planning to drive a rental vehicle in any foreign country must purchase the rental agency’s insurance. The School will pay the cost of such insurance.
Other Forms of Transportation
- Rail or Bus — For each night that railroad or bus accommodation is used, an amount equal to the lodging allowance will be deducted from the per diem rate, if applicable.
- Ship — Payment of per diem will not be allowed for the period of travel aboard a ship where the cost of subsistence is included in the fare for passage and stateroom.
Combinations of School Travel with Personal Travel
- Expenses Payable by Others — Travelers are encouraged to combine School travel with other business so that travel expenses can be shared with other organizations, and are responsible for seeking reimbursement for expenses payable by others. If a traveler is taking a trip payable jointly by the School and another entity, the School will pay for its share of the actual fare necessary for School business. Fares greater than coach fare (first class, business class, etc.) cannot be used as the basis for prorating air travel costs. When an outside organization pays for lodging or meals, the traveler may not claim per diem from the School. In no case may the amount paid for the trip from all sources exceed the total expenses incurred.
- Non-business Expenses — The School does not pay travel expenses that are not required for official School travel.
- Indirect Routes — If, for other than School business, the traveler takes an indirect route or interrupts a direct route, payment for air fare will be at either the actual charge or the charge that would have been incurred by traveling the direct route by the most economical means, whichever is less. The charge that would have been incurred for a direct route must be documented.
- Rental Cars
- Payment — Any personal portion of the cost of a rental car must be subtracted from the total rental bill before requesting payment. The personal portion is calculated by prorating the cost of the rental over the number of days for personal use and number of days for business use.
- Insurance — If the traveler accepts extra insurance cost for a domestic, mainland car rental in order to be covered during the personal portion, the entire cost of the insurance coverage for the entire rental period will be a personal expense. However, if the rental occurs in a foreign country or Hawaii, the cost may be prorated.
Travel Expenses of Spouses and Others
- Non-business Expenses — In general, the expenses of a spouse, family member, or other person accompanying the business traveler are not payable. Such expenses are only payable if the accompanying person has a position with the School and is traveling to make a significant contribution in furtherance of School business.
- Hotel Rates — When a double hotel room is occupied by the business traveler and others whose attendance does not constitute a business purpose, the School will pay the single room rate. The single vs. double room rate must be provided in the notes section in the expense report or backup documentation. If the single room rate is not available or provided, the amount paid will be [insert percentage here]% of the double rate. In all cases, only reasonable and necessary accommodations will be paid.
Miscellaneous Travel Expenses
- Registration Fees — Registration fees may be expensed at the time of registration by requesting payment using [insert schools payment method here] or seeking reimbursement for a personally paid registration. For conferences and events requiring travel, the School Travel Card can be charged.
- Miscellaneous Expenses — Miscellaneous expenses essential to the purpose of the authorized travel must be submitted for payment on the same expense report as other travel expenses.
- Meeting Expenses — Registration (if not prepaid), costs of presentations, published proceedings, rental of meeting rooms and other actual expenses in connection with professional meetings, conferences, and seminars will be paid.
- Telephone, Fax and Computer Connections — Actual costs of necessary and reasonable business telephone calls, faxes and computer connections are allowable. Single telephone calls that cost [insert dollar amount here] and above must be itemized by business purpose and name of person called, even if the call is to a School number.
- Checked Baggage. The School reimburses fees associated with checked baggage. Baggage requirements should be reasonable and necessary to support the business need. A justification should be included in the expense report business purpose when more than two pieces of baggage are checked.
- Foreign Travel Costs — Actual costs of acquiring passports, visas, tourist cards, necessary photographs, birth certificates, required inoculations, immunizations, health cards, and fees for the conversion of funds to foreign currencies will be paid.
- Insurance — Insurance costs such as life insurance, flight insurance, personal automobile insurance, rental car insurance (except for foreign countries or Hawaii as noted in paragraph 6.e.(2) and (3)), and baggage insurance will not be paid by the School.
- Expenses on Behalf of Others — Ordinary and necessary business expenses incurred on behalf of others, including but not limited to food, beverages, refreshments and social or recreational activities will be paid. Expenses for personal entertainment are not payable.
- Business Purpose Required — To be considered nontaxable, the Internal Revenue Service requires that the business purpose and the names of persons entertained be shown on the expense report. Individual names are not required if a group is involved and it can be identified as a single body.
- Unallowable Expenditure Type — Business entertainment and alcohol must be charged to the appropriate expenditure type for unallowable expenses.
- Per Diem and Entertaining or Business Meals — When a traveler who is paid at the full per diem rate furnishes a meal to others, either as entertainment or during a business discussion, the traveler must prorate the cost of the meal and seek additional payment only for the guest(s) meals. If multiple business or entertainment meals occur during a trip, or such a meal occurs during a trip of four days or less, the use of per diem for meals is not appropriate. Payment for actual meal expenses with appropriate receipts should be requested for the entire trip.
- Personal Expenses — Expenses that are not directly related to and required for official School travel but that are incurred for the personal use or convenience of the traveler will not be paid. Except for unusual circumstances, laundry costs will not be paid unless a trip exceeds six days.
Special Travel
- Interview Travel — Travel expenses in connection with employment interviews are authorized when necessary to acquire key personnel for employment at the School. Travel expenses are allowed to the extent authorized in a formal written invitation to the prospective employee, as long as they do not exceed the limits and are consistent with the policies and procedures in this policy. Travel expenses of spouses accompanying prospective employees are also allowed to the extent authorized in the invitation. Requirements and limitations in specific sponsored project awards apply.
- Remote Workers — The School may hire employees who work remotely. These employees do not work in a regular School office, but work from their homes or other location as their principal place of business. If the employee works remotely 100% of the time, occasional trips to campus for department meetings, special projects, peak-time work, etc. may be paid by the department [insert appropriate approval authority here]. Such payments are generally not considered to be commuting expenses and therefore are not taxable income to the employee.
Records and Payment Procedures
- Receipts — Dated original receipts or invoices for expenses of [insert amount here] or more must be provided to the originator for electronic submission to the Business Office as backup to a properly completed expense report. In accordance with IRS rules, the backup must support the cost and business character of the transaction, and, for a reimbursement, must show evidence of payment. Credit card statements are proof of payment, but are not considered to be itemized receipts, and are generally not enough documentation standing alone. If proof of payment by check is required, a copy of the cancelled check or bank statement is sufficient.
- The electronic image attached to the expense report is considered the document of record, and the originator should destroy the original paper receipts once the Business Office has completed processing and the expense report has been paid.
- Meals — The cardholder’s copy of the charge form obtained at the time the charge is made will be accepted as documentation for meals.
- Transportation Tickets — Passenger copies of air, rail, boat, helicopter, and non-local bus tickets. For electronic tickets, provide a detailed invoice/itinerary (which may also be identified by the air carrier as a receipt), as long as it shows all times of departure, flight numbers, class of service, fare basis, ticket number or confirmation number, and cost of ticket, along with proof of payment (i.e., card being charged). Documentation that does not include this information is not acceptable as a receipt.
- Car Rentals — Original car rental agreements or invoices showing proof of payment.
- Lodging — Itemized lodging bill, unless a per diem allowance is claimed for the trip. Express checkout itemized receipts are acceptable. The express checkout must show credit card being charged. When the method of per diem for meals is chosen, there will be no payment of meals charged to the lodging bill.
- Other Expenses — Expenses under [insert dollar amount here] may be paid without a receipt. However, the amounts claimed must be accurate.
- Foreign Exchange Rate — The $U.S. equivalent should be included on receipts for purchases in foreign currencies. A School-approved currency converter is available on the web at http://www.oanda.com/converter/classic. If a copy of the traveler’s credit card statement is included with receipts, payment will be for the amount shown for the item on the statement.
- Missing Original Receipts — The traveler must seek a duplicate of a missing original receipt from the billing agency. When submitting an expense report, include the duplicate receipt showing proof of payment
- Expense Report — The School requires preparation of an expense report to account for any travel expenses that are to be charged to a School account.
- Purpose — The expense report must include a statement of the purpose of the travel that shows the direct relationship of the travel to an official School function. The purpose for any stopover en route must also be included. If conference expenses are charged to a sponsored project, the conference must directly support the purpose of the sponsored project. A copy of the conference agenda or program should be included electronically with the submitted backup documentation.
- Dates — All days from day of departure to the return date must be included on the expense report. Days for personal use must be shown as such.
- Expenses — Costs of transportation, meals, lodging, and miscellaneous expenses must be listed by date and location on the expense report.
- Approvals — The expense report must be approved online by the appropriate person authorized to approve expenses for the account(s) charged.
- Improperly Completed Forms — The traveler is responsible for the accuracy and completeness of the expense report and electronically submitted backup receipts. If the report is not completed properly, it will be returned. The business Office needs to receive all required backup documents before an expense report can be processed.
Apr
2
Outsourcing Your Travel
April 2, 2012 | school operations | 1 Comment
roadtrip (audio file)
Larry: “This is ridiculous.”
Kent: “What are we gonna do?”
Larry and Eric: “Road trip.”
As schools embrace global programs, costs related to travel and travel arrangements are skyrocketing. For decades, corporations have used travel services to manage their travel needs, and the time may be right for your school to consider outsourcing its travel arrangements as well.
What should one look for in a travel service? Allow me to suggest some guidelines that you may find useful in creating a Request for Proposal (RFP) to outsource your travel.
Preferred rates for air travel, hotels, auto rentals
- Describe how your service finds the lowest available airfare and price comparisons for domestic and international flights. Does your service search airlines that typically do not participate in airfare search programs such as Southwest?
- Is there an alternate city and airport option?
- Is your service able to display detailed airfare rules?
Environmental Sustainability
- Describe how your service provides an environmental impact (carbon footprint) calculations for each trip, broken down by type of carrier, accommodations, etc.
- Describe how your service provides information to us about environmentally friendly transportation and accommodations.
- Describe how your service enables us to purchase travel carbon offsets, find high MPG rental cars, and use alternative transportation.
School Travel Policy
- Describe how your service identifies and alerts users to non-compliance with the School’s travel policy.
- Describe how your service identifies travel policy exceptions for certain travelers.
- Describe how your service deals with updates to our travel policy.
- Describe how your service allows Travel Managers to make changes to the content, i.e., pop boxes, banners, school branding and custom messages.
Access Levels
- Describe how your service provides differing levels of access authority for individual travelers, department heads, and Travel Administrators.
- Describe how your service allows for individual and group booking.
Purchase Options
- Describe how your service accommodates ghost credit card accounts.
- Describe what happens when we make travel changes in your product. For example, can they be retrieved by ticketing agents?
- Describe how your service allows users to make changes to travel plans before and during travel.
Trip Approval
- Describe how your service enables trip approval workflow. How are travel plans routed to approvers?
- How are travelers notified at different stages of the approval process?
Travel Manager Dashboard and Profiles
- Describe how your service enables School Travel Manager to access individual traveler profiles.
- Describe how your service allows individual travelers to make changes to their profiles. When changes are made, does your service notify other travel services of the changes? For example, if we enter a frequent flyer number in our system, is in propagated to other systems the user is enrolled in?
- Describe how your service determines if a traveler needs visas and passports.
- Describe how your service provides us with a customized travel portal.
- Does your service have and iOS and/or Android Smart Phone App?
Product Reports
- Describe how your service reports expenses in real time.
- Describe how your service reports expenses by vendors (airlines, hotels, etc.), department, destination, and traveler.
- Describe how your service provides data to us. For example, through a web site, secure data download, etc.
Expense Reports
- Describe how your service helps travelers complete expense reports.
- Describe how your service helps with an approval path for employee expense reports.
Customer Support
- Describe how your service enables the Travel Manager and travelers to reach human help 24 x 7 x 365?
- Describe your services’s automated help systems.
Technical Attributes, product Security, Service Levels
- Describe your service’s uptime guarantees.
- Your service must be PCI-DSS (Payment Card Industry Data Security Standard) compliant, per per the requirements indicated according to the PC Security Standards Council.
- Describe how your service ensures data confidentiality.
- Describe how your service allows for single sign-on (SSO).
- Describe the browser requirements for your service.
Disaster Recovery Plans
- Describe how your service will us in the event of a breach of records products that may have resulted in the disclosure or exposure of institutional data.
- Describe your information security policies and practices and how they will protect our data.
Training
- Describe your training plan for users and the School Travel Manager.
- Describe your service’s online training program.
Implementation
- Describe your service implementation plan.
- Describe how we upload employee data into your service.
- Describe how your service purges data of users who leave the school.
Maintenance
- Describe how your service addresses software bugs.
- Describe your service support policy.
- Describe how you roll out service updates.
Pricing
- Describe your pricing model.
References
- Please provide three references, preferably from other K-12 schools, who are using your services.
Certifications
- Please list any relevant company certifications such as International Travel Association and/or Airlines Reporting Corporation accreditation, Membership in the Association of Retail Travel Agents, etc.
Apr
1
You Bet Your Life!
April 1, 2012 | humor | Leave a Comment
April 1, 2012
LAS VEGAS, NV
(Reuters)
The Las Vegas Gaming Commission announced today that it has reached an agreement with the American Medical Association (AMA) whereby bettors will be able to wager on the outcomes of risky surgical procedures. Casinos across Nevada will be able offer bettors this new option starting July 1, 2012.
Brian Duffrin, Executive Secretary Gaming, announced the agreement at joint news conference with the AMA held at Golden Gate Casino, the oldest gambling establishment still in operation in Las Vegas. “We have chosen this historic site to to make a historic statement about the future of gaming and healthcare. We are taking next step in helping patients better understand the quality of the physicians, hospitals, and nursing homes they are choosing by bringing out of the closet something we’ve always known but never been able to full quantify: some doctors and health care establishments are simply riskier to use than others. Patients should not only be aware of these risks, but be able to financially participate in the risk.”
“We decided that business as usual was no longer in the best interest of patients or physicians,” said AMA President Peter W. Carmel, M.D.. “The AMA has always stood behind programs that promise to make patient care better and to reduce medical costs. Doctors manage risk every day. The new program in Nevada is a natural outgrowth of our overall risk management strategy.”
The Obama Administration was quick to embrace the program. White House Press Secretary Jay Carney told reporters that “this program represents the kind of innovative, out-of-the box thinking that the President has called for since he came into office. This idea came from the Main Street of America – the Las Vegas Strip – not Wall Street. It will lead to more jobs for Americans, lower health care costs, reduce the deficit, and help bring our troops home safely from Afghanistan.”
Reached on the campaign trail, Republican presidential hopeful Mitt Romney said “While I personally don’t engage in gambling, I am betting that this idea may work for some of the little people who can’t afford proper insurance.”
The Nevada program will be marketed under the name “Life Bet,” and hard-hit Las Vegas casinos as dying to get their hands on it. “With unemployment at record highs, this is just the thing we need to restart the business” said casino owner Benjamin Siegelbaum. “In my family, we were always taking bets on which uncle would die first, if so-and-so would come out of surgery okay, whatever. It’s nice to take this activity out of the back rooms and dark lights.”
Patient advocates are less enthused. The AARP issued a statement condemning the action.”Betting on whether or not a doctor is going to do his or her job correctly is immoral. They should always do it right. Our members also have legitimate concerns about how their relatives might try to rig the outcome of high-risk medical procedures in order to collect on inheritance benefits. We stand firmly against this program.”
Like most contentious issues, Life Bet is likely to head to the Federal courts, and ultimately the Supreme Court, where the average age of the justices is 66 years. They will likely all be asked to recuse themselves, which may lead to a constitutional crisis.
-30-
Related video:
http://www.youtube.com/watch?v=gQjDr2wg6H4
Mar
29
School Provided Mobile Devices
March 29, 2012 | school operations, technology | Leave a Comment
I think it is safe to say that 99% of the adults working in your school have a cell phone, likely a smartphone. Increasingly, the line between personal use and business use of these phones is becoming blurry. If one were creating a new school from scratch you could seriously consider doing away with landlines and move entirely to a mobile phone infrastructure. Most people would (I think) prefer to carry a single device on their person as opposed to two more more devices.1 So as schools rely more and more on contacting to employees via their mobile device, questions arise as to who should bear the cost of such connectivity. What follows are guidelines that might prove useful as your school contemplates the questions of when should they be willing to pay for employee mobile devices and how much?
Model Mobile Electronic Device Program
Who is eligible?
The School may provide mobile electronic devices to employees in cases where:
- The job requires considerable time outside the office (travel, meetings, conferences, etc.)
- The job requires that the employee be available 24 x 7 to respond to emergencies, is responsible for restoring services, or is vital to decision-making for the School.
- The job requires the employee to be immediately accessible to receive and/or make frequent business calls outside of working hours.
- When it is demonstrated an employee’s communications needs cannot be met with other available alternatives such as a paging device, a radio, or standard telephone equipment.
Who approves requests?
Requests must be approved by the employee’s supervisor and [insert appropriate authority here]
How does the program work?
Option 1- School owns the mobile electronic device
- The School purchases a mobile device from an approved schedule of mobile devices, based on the needs of the employee.
- The School provides a monthly unlimited text message and unlimited calling program, 2 plus an appropriate data plan based on the projected use of the device for business purposes plus personal use (not to exceed 50% of projected business use).
- The School receives a monthly statement of the use of the mobile devices, and pays applicable charges including basic charges plus telephone calls and data plan up to the maximum amount allowed under the device’s plan. Employees are responsible for paying any charges above the plan’s monthly limits. When extraordinary School-related circumstances are responsible for exceeding the monthly limits (for example natural disaster or other School emergencies), the excess fees will be paid by the School.
- Under no circumstances will the School pay for any “friends and family” or other plans. This program is for the employee only.
- Employees must return the device to the School whenever:
- their job changes and their position is no longer eligible for the device
- they leave the School.
- At the end of [insert years year; e.g. 4 years] years, the employee is eligible for a device upgrade. The old device remains the property of the School.
- The School will purchase extended warrant coverage on the device. [e.g., Applecare; you may instead decide to self-insure agains damage]
- The School will replace or repair the device if it is lost, stolen, or damaged. Employees who demonstrate a pattern of irresponsible use of the device can be dropped from the program.
Option 2 – Employee owns the mobile electronic device
- Employees purchase the mobile electronic device of their choice. The School will reimburse the employee for the cost of the device plus associated taxes and activation fees up to a limit of [insert appropriate figure here, e.g. $300.]
- The employee pays their own monthly statement for use of the mobile device. The School reimburses employees for the cost of the employee’s plan (minus any other associated accounts) or up to [insert appropriate figure here, e.g., $70.00 per month], whichever is lesser.
- Employees may, if they desire, participate in “friends and family” programs which may result in lower overall costs for their household. Under no circumstances will the School reimburse the employee for costs such associated accounts.
- Employees assume all costs to replace or repair the device if it is lost, stolen, or damaged.
As always, your comments are welcome.
- You could consider associating more than one number with a device. For example, you could use a block of Google Voice numbers in lieu of local telco DID numbers and associate each Google Voice number with an individual cell phone. Google Voice, however, is still a consumer product and not part of Google Apps. I predict that this will change, so schools who are already Google Apps customers may have Google Voice as a viable option with centralized management as with other Google Apps products. ↩
- Unlimited calling and text plans are quite inexpensive and do away with burdensome accounting procedures ↩





