On Paper, We’re All Addicts
Posted by sjtaffee on 12th November 2009

What we'd all like to do sometimes to those who print too much!
My tech team and I were having a discussion the other day about printing. Specifically, we were trying to figure out ways to encourage people to print less, enforce accountability when they choose to print, and make the process as easy as possible for both us and the end user. We know that we are a long ways from becoming a paperless school, but we believe we can become a less paper school.
Whether it is incompatible print drivers, fonts that don’t print correctly, mechanical failures and jams, or the constant feeding of paper, ink, and toner, printers are the bane of every IT department’s existence. All this trouble for a pieces of cellulose that often end up being thrown away or recycled within a few minutes, days, or weeks of being used. In my organization alone, about 1 million sheets of paper go through our copy machines every year; a few hundred thousand more through our printers. According to GreenPDF.com, each ream (500 sheets) of paper is equal to about 18.5 lbs. of carbon dioxide released into the atmosphere through the harvesting of the tree and the manufacturing process. 1,000,000 pages = 2000 reams of paper, or 37,000 pounds of CO2.
There are abundant ways for IT departments to encourage less paper use:
- force duplex (two-sided) printing. One sheet is better than two.
- provide economic disincentives for printing by making users pay for each page they print.
- provide economic incentives for print savings, perhaps by using cost savings for professional development programs for faculty and staff, or a beer bust. (Which would YOU choose?)
- provide printer release stations so that people have to walk to the printer and release the print job, thereby cutting back on print hobs that are never picked up.
- provide ubiquitous access to non-printing alternatives, such as electronic document exchange, markup, collaboration tools and e-readers.
- guilt. Yeah, there may already be enough of this in the world, but sometimes we should feel a sense of guilt for what we’re doing to the planet.
But at the end of the day the overuse of paper is not an IT problem, it’s a human factors problem.
People are addicted to paper. That means that anything that is going to supplant paper has a long row to hoe, and it darn well better give us a bigger and better fix than paper. Criminalizing the use of paper won’t work (when paper is outlawed, only outlaws will have paper). Perhaps we need a 12-step program, or a paper-patch.
Sarcasm aside, if schools want to get serious about reducing the use of paper, the place to start is not with technology, but with people. Just as our school has decided not to filter internet content, perhaps we should restrict printing in any way, shape or form. Instead, we could engage our colleagues and students in a discussion of printing, and help all of us make mindful decisions about the use of paper and other printer resources.
Mindful printing. What might that look like?
Well, it might entail thinking about the soil, the rain, and the sunlight that grows the tree that provides the pulp. Thinking about the lumber workers who harvest the tree, the truckers who bring it to the mill, the mill workers, chemists, and other laborers who manufacture, transport, and stock the warehouse.s Thinking about the electricity to power the printer, the factory and the workers that made the printer and the toner. All these people. All this electricity. All these chemicals and raw materials. It’s a lot to think about. And in that brief moment when you think before you print, perhaps you’ll decide that you need fewer copies, or that you can print two-sided, or that a PDF or Google Doc is just as good as paper.
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My spouse (and personal shopper) was recently looking through my closet, assessing my wardrobe for the coming school year. I love her for this, for if I trusted my own sartorial sense I would surely look the slob. So each year we trek off to the mall, an almost viscerally painful experience for me, and we purchase new clothes for the year, to be supplemented later by a couple of holiday additions. I’m free to purchase clothing on my own that can’t be readily seen, such as underwear and socks, both of which I consider to come in two colors: white and not-white.

In my last post, I wrote about greening a school’s operations, curriculum, and culture. A large part of greening a school is “voting with your money.” That is, you make decisions about what the school purchases with an eye towards purchasing the most environmentally sustainable products. This will likely mean changing habits, introducing people to different products, and in some cases, paying more. (But as more and more people make these choices, costs will decrease.)

